Terms of Service

Ojas Care is the Ojas ecosystem’s venture for elder care, geriatric wellness, classical human Ayurveda, longevity, and healing sanctuaries, and its long-term purpose is a network of residential care and wellness campuses in India. No campus exists. It is scoped and unbuilt, nothing about it is offered or sold here, and these Terms do not govern it.

What these Terms govern is the part that runs: a marketplace on which independent operators publish places — senior living suites, assisted rooms, Panchakarma units, cottages, and restorative halls — and on which you browse them, read the days each one is free, and book one. Ojas Care records the booking and takes the payment. It does not supply the place or provide direct healthcare services.

Ojas Care is not the owner, developer, or landlord of any property listed on the platform, and is not the direct employer of on-site staff, security, or housekeeping personnel at any listed space. Each space is owned and operated by an independent supply partner, who is solely responsible for its physical condition, safety, and day-to-day operation, and for holding any licence or registration that law requires for operating it.

Ojas Care does not currently provide smart-lock or digital-key issuance, roommate-compatibility matching, or automated police/Form-C verification. A confirmed booking shows a reference; check-in is arranged with the operator directly.

There is also no supply-side console: no partner dashboard, no self-serve listing flow and no automated onboarding. A place reaches the marketplace because a person at Ojas put it there.

You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for activity under your account. We may suspend or terminate an account that violates these Terms or applicable law.

Placing an order holds the unit for the day you chose, before any payment is taken — so a second guest cannot take the same night while you are paying. The hold becomes a confirmed booking when payment is captured, and lapses if it is not: an unpaid hold expires after a couple of hours and the day returns to the calendar. A booking with nothing to pay is confirmed outright.

Cancellation, modification and refund terms for a specific booking are shown at checkout and may vary by supply partner and space type.

Ojas Care does not settle a supply partner’s share automatically. Money captured on a booking is not split or paid out to the operator by the platform today; what the operator is owed, and when it reaches them, is agreed with them directly and settled outside this platform. An earlier version of these Terms said otherwise; it described a rail that is not wired, and this is the correction.

Ojas Care does not collect a security deposit at checkout. An operator may ask you for one directly, on their own terms; if they do, they collect, hold and return it themselves. Ojas Care holds no deposit, and nothing you pay through this platform is held in a third-party escrow account.

A supply partner listing a space warrants that they hold every right, licence, and registration required to operate and offer that space, and agrees to fulfil bookings routed to them in good faith. Ojas Care may vet, suspend, or remove a listing that violates these Terms, applicable law, or our quality standards.

You agree not to misuse the platform — including submitting false booking or listing information, attempting to bypass our payment rails, or accessing another user’s account or data without authorisation.

Our Privacy Policy explains how we collect, use, and share personal data, and forms part of these Terms.

Ojas Care is not liable for the acts or omissions of a supply partner in fulfilling a booking, including the physical condition or safety of a listed space. To the extent permitted by law, our liability for the platform itself is limited to the amount we collected on the booking giving rise to a claim.

Either party may stop using the service at any time. We may suspend or terminate access for a breach of these Terms. Provisions that by their nature should survive termination (including liability limits and payment obligations already accrued) will survive.

These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

We may update these Terms as the product or the law changes. Continued use of Ojas Care after a change takes effect constitutes acceptance of the updated Terms.

Questions about these Terms: hello@ojas.care.